Privacy Policy

​At IGO Elite Coaching, we respect your privacy and are committed to protecting the personal information of our players, parents, and visitors. This Privacy Policy explains how we collect, use, and store your data when you use our website and coaching services.

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1. Information We Collect
 

When you interact with our website or book sessions, we may collect:

 

• Player name, age, and position

• Parent/guardian contact details (email, phone)

• Payment information for subscriptions or session blocks

• Any medical or health information relevant to training safety

• Website analytics data (cookies) for improving site performance

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2. How We Use Your Information

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We use your data to:

 

• Manage bookings and payments

• Create Individual Development Plans (IDPs) for players

• Communicate updates about sessions or coaching programs

• Respond to inquiries or support requests

• Improve our website and services

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3. How We Store Your Information

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• All data is stored securely using Wix’s platform and approved payment providers (Stripe/GoCardless).

• Only authorised coaches and admin staff have access to personal data.

• We retain data only as long as necessary to provide our services or comply with legal obligations.

 

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4. Sharing Your Information

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• We do not sell or share your information with third parties for marketing purposes.

• Personal information may be shared internally with coaches or staff as necessary to deliver services.

• We may disclose data if required by law.

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5. Cookies & Website Tracking

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• Our website may use cookies or analytics tools to improve performance and understand visitor usage.

• No personal information is stored via cookies.

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6. Your Rights

Under UK law and GDPR, you have the right to:

 

• Access your personal data

• Correct any inaccuracies

• Request deletion of your data

• Object to processing or request restrictions

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To exercise any of these rights, contact us at:

 igoelitecoaching@hotmail.com

 07713 244433

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7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

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8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

 igoelitecoaching@hotmail.com

 07713 244433

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